LabWare has been providing best-in-class Laboratory Automation software solutions for almost two decades to meet the data handling requirements of laboratories in diverse industries spread around the world. Today, LabWare is a market leader in global LIMS applications, and has a unequalled history of on-time, on-budget implementations, for complete, no-compromise solutions. As a result, LabWare has an enthusiastic and extremely loyal user base. The majority of LabWare customers are Fortune 500 companies, using their LIMS across multiple sites.
Mission
LabWare's mission is to be the Best LIMS Provider in the World - in a manner which builds on successes, leverages alliances, provides long term viability to both our customers and ourselves, engages the whole user community, and delivers results.
We Create the Most Value
LabWare LIMS is one of the world's first client-configurable LIMS and provides more out-of-the-box functionality than other LIMS products. This means the customer can set up and maintain their LIMS without the need for additional programming. One of the major advantages of this architecture is the ease of upgrades and validation. System implementation times and costs are also much lower with this approach. Simply put, we believe LabWare LIMS has a lower total cost of ownership than other commercial LIMS applications.
Customer-Focused Solutions
LabWare's focus is on meeting the needs of the laboratory from a user perspective. LabWare is a "technology enabler" making the introduction and utilization of new technology transparent to the customer. We provide the seamless integration of industry leading reporting tools within our LIMS, such as Crystal Reports, Microsoft® Word and Excel, Adobe® Acrobat®, and reports generated in HTML and XML formats. This allows users to access and work with their laboratory data in a secure environment. LabWare also supports industry computing standards for open architecture, enabling our customers to move to new hardware platforms and operating systems as they become readily available.
LabWare is a well-funded, privately-owned corporation that is focused exclusively on the LIMS market. Our impeccable track record of technical and business success will ensure the longevity of our customer partner relationships.
The Worldwide headquarters for LabWare is in Wilmington, Delaware, U.S.A., and all research and development activities take place at this location. LabWare has sales and support facilities around the world. LabWare has developed a leadership position in the industry by employing the best LIMS experts in the field. LabWare employees have at least five years of LIMS experience, and the corporate total is 800 man years. LabWare combines the talents of chemists and biologists with engineers and software experts to develop products focused on the needs of laboratory users. Where other LIMS vendors are struggling to keep up with the development, implementation and support of multiple LIMS applications, LabWare LIMS provides functionality for all types of laboratories in a manner easily configured and managed by the user. This is what sets us apart from all other LIMS suppliers.
LabWare LIMS is in daily use in over 50 countries around the world. The National Language Support utility provides the ability to easily translate and manage different language environments. LabWare LIMS is used in many around-the-clock operations and provides tools to assist ISO 9000 registered companies maintain their accreditation. The use of open systems standards by LabWare, coupled with the scaleability of LabWare LIMS, allows international companies to implement our software at multiple sites around the world in short periods of time. IT architectures commonly used in each country are supported by LabWare. LabWare LIMS is co-developed through business partnerships with many of our customers who provide continuous feedback into the development of the product. This allows us to deliver industry-proven solutions that can be installed with complete confidence.
LabWare provides an online forum for discussion and exchange of ideas between users, staff members and consultants around the world. Annual User Meetings are held in North America, Europe, Australia and Africa. LabWare also supports Strategic Action Committees that bring together companies with similar business goals.
Many of the world's leading pharmaceutical and food companies are currently using LabWare LIMS in FDA-regulated environments. LabWare LIMS is fully 21 CFR Part 11 compliant and supports paperless lab environments. LabWare's Quality Program has been successfully audited by validation groups from major pharmaceutical companies. As part of its Quality Program, LabWare supplies validation scripts with every release for customers to use with their own internal validation. LabWare LIMS provides security control above the recommendations laid down by GALP, and a comprehensive audit trail follows all data throughout the system. Many of LabWare's customers are accredited and/or regulated by governing bodies such as the FDA, NAMAS and ISO. LabWare works with the FDA and other agencies to stay ahead of regulations, so customers can be assured that LabWare will be prepared to handle any new rulings that are presented.
